Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KYMichelle Carmichael goes above and beyond the call of duty every time...Karen Y., North Carolina
“I need to let you know that your employee, Michelle Carmichael goes above and beyond the call of duty every time I interact with her. Michelle is very knowledgeable and always gives me great advice. Also, unfortunately I’ve had two auto accidents in the span of two years and after I call my husband, I call Michelle. She is so calm, professional and caring. She always lets me know it will all be OK and she doesn’t make me feel badly about calling her.
I have always said a business’ greatest asset is their employees and Michelle represents you and your company so well. On a scale of 1 to 10, she’s a 20.
Really felt you needed to know. There are too few people like Michelle in this world.
Thank you for your time.”
- GMThey have the best rates and have always resolved any issue...George M., Raleigh, North Carolina
“We’ve been with Crismond Insurance since we moved to Raleigh over 14 years ago. They have the best rates and have always resolved any issue related to our cars or home. Michelle is a wealth of knowledge and always explains things in a detailed and understanding way. She sincerely cares about us.”
- LW
- PTA very satisfied customer.Phong T., Raleigh, NC
“I have been with Crismond Ins Group for years now and have always received great service. Sometimes insurance is very difficult to navigate, and my go to person is Michelle. Over the years, whenever I have any type of insurance question, she has always been there to thoroughly answer anything insurance related. If you are reading this, call Michelle, and see for yourself. A very satisfied customer. Thanks”
- RWThat is what makes Crismond a great company to work with.Richard W., Raleigh, NC
“It has been a pleasure to work with Crismond Insurance and Michelle Carmichael. Michelle has always been wonderfully patient to fully explain the questions I have had , e.g. why home value is based on the cost of rebuilding a home and not on market value. Last spring a water pipe under my house burst and damaged the floor above. We had to move out of our house for over a week while a crew repaired the damages and the mold. Crismond worked closely with the restoration company and carefully monitored the repairs every step of the way. They saved us a lot of anxiety, frustration, grief and expenses. The smooth operation of the project from initially placing the claim to the final inspection of the work was headache-free. That is what makes Crismond a great company to work with.”
...professional, patient, diligent, helpful and caring.Ngoc T., Raleigh, NC“ I’ve worked with Michelle C. now for 7 years. She has been consistently responsive, well informed, speedy and a pleasure to work with. Not only does she answer my specific questions, but she ensures I understand the bigger picture to make sure I’m making the best decision. I consider her not only my advocate but also a friend. She weathered some pretty nasty storms with me as I went through a messy divorce and conflicted asset split. Through it all, she was compassionate, professional, patient, diligent, helpful and caring. I imagine there might be cheaper insurance options out there for me, but Michelle is the reason I don’t bother looking elsewhere. ”
- AR
- SRGreat rates and wonderful staff!Shelly R., North Carolina
“Great rates and wonderful staff! I recently switched to Crismond Insurance Group for my auto, homeowners, and General Liability Insurance for my business and I could not have found a better place. Between my auto and homeowners insurance, they saved me over $600 per year, with the same deductibles but I acutally got more coverage!!!! They also had the best premium for my business policy too and as this is my first time owning a business, they took the time to explain all the coverages to me in a language I could understand. What I do not understand about the previous review which had nothing but complaints, is why did you switch your business to them after all you claimed happened (calling you repeatedly before you were even a customer)? They must have done something right. They were overly nice to my family and I and went above and beyond any other insurance agent I have ever met. Something smells fishy to me….”
- RDThey were able to save me a significant amount of $ on my insurance...Rob D., North Carolina
“I just switched my auto and homeowners insurance to this office based on a recommendation from my sister. She has been with this agency for several years and is very satisfied with them. They were able to save me a significant amount of $ on my insurance and gave great customer service in my opinion.”
- ASAllen S., Raleigh, NC
- DHDanny H., Raleigh, NC
- BBrandon, Raleigh, NC
- WF
Raleigh, NC“Before Crismond Insurance Group we had all of our insurances through different companies and it was very difficult to get COI’s. I spoke with Fred and realized I was paying too much for everything. They have the best prices around, and anything I need is just an email away and it is done right away! Terry and Fred are the best!!”